Who wouldn’t want that?

It’s exactly why you should consider outsourcing your IT needs.

Let’s face it, whether you like them or loathe them, your computer systems are critical to the operation of your business. It’s a commodity that has become 2nd only to your electric service. You need power, you need a computer and you need internet, right?

So why do so many companies make the mistake of struggling to “try and fix it themselves” or burden another employee in the office “who’s really good with computers” before they call for help?

I believe this stems from 2 reasons:

  1. Sometimes it’s because they’ve been burned by so many bad IT people in the past they don’t know who to call or ….
  2. They are trying to be cheap because they don’t want to pay for professional help and they just really hope the guy down the hall can get the job done.

If the reason is number 1, I get it.

It’s hard to find good IT people. However if your main reason for tackling your support needs in this manner is number 2, you need to reconsider and here’s why.

Approaching your IT issues this way can actually cost you more money than if you had just called a reputable professional in the first place. Think about it, if the person down the hall “ who’s really good with computers”  has a full-time role as your accountant, how much is he being paid an hour?

Or if the guy you’re bothering about your printer issue is your top sales producer, how much in revenue are you costing yourself or your company by diverting his attention away from the job he is actually hired to do?

You pay to have your taxes done by a professional, you pay to have your legal issues represented by a lawyer, you pay to have your yard maintained, and I’m pretty certain you even pay to have your hair cut. I’d be willing to bet that you don’t take out a pair of scissors and start whacking at your hair. I’d also be willing to bet that if someone at the office water cooler told you “they are really good at cutting hair” you’d never turn them loose on your head!

So it doesn’t make sense to throw caution to the wind and turn them loose in your network.

Sometimes the self-proclaimed “IT guru” in the office may be very knowledgeable, but it just makes more sense to hire someone who actually does this for a living, rather than someone who fiddles with it part-time.

Outsourcing your IT can bring big benefits you’d otherwise have no access to. Here’s the top 4 biggest benefits to you:

  1. Experience – a true managed IT service partner has a multitude of clients, and their professions vary. Therefore he or she gets real-world, hands-on experience in networks of all shapes and sizes. There’s a good chance they’ve not only seen your software or hardware, they’ve had to repair
  2. Top Buying Power  – As an IT MSP (managed service provider) We purchase items for multiple small businesses. Not just one. Therefore our purchasing volume allows us to leverage discounts we receive from our vendors and then pass them along to our clients. When you buy hundreds of thousands of dollars worth of products from a vendor you’d better believe they give us a bigger discount than they do when you call to make your  once every 6 year purchase.
  3. Dedicated to Industry Knowledge – In an industry where what you knew 3 years ago is considered “old school” it’s extremely important that whomever is supporting your network gets continuing education and training on products, services and security issues that are mandatory for keeping you safe. The fact that ransomware threats are only slated to increase in 2016 it would only make sense that you keep your IT guy properly trained.
  1. Less cost –Yes, outsourcing can actually cost you less than having your own full-time IT guy! Have you checked the salary of a good Systems Administrator or Database Administrator lately? Brace yourself for the 6-digit salary, that someone of this caliber can command. Can your small business afford that?  Not likely. Most can’t! That’s probably the single biggest reason as a small to mid-size company you would benefit from outsourcing your IT.  For a few hundred dollars a month, you’ll have access to the knowledge and know-how of people who can not only fix your printer, but in case of a disaster, can fire up the image of your virtual server which runs your mission critical Oracle database without you even understanding what we’re talking about!

If you’d like to have a free Computek Network Security Assessment to see if this could benefit your business and we are a good fit for you, just give us a call at 512-869-1155 or email info@computekonline.com!