Let’s face it, whether you like them or loathe them, your computer systems are critical to the operation of your business.
It’s a commodity that has become 2nd only to your electric service. You need power, you need a computer and you need the internet, right?
So why do so many companies make the mistake of struggling, trying to fix things themselves or burden another employee in the office “who’s really good with computers” before they call for help?
I mean, if you are at this point, something is obviously down and costing you time and money.
I believe someone that takes this approach with their network suffers for 2 reasons:
- They’ve been burned by so many bad IT people in the past that they just don’t know who to call or….
- They are trying to be cheap, they don’t want to pay for professional help and they really just hope the guy down the hall can get the job done.
One I can help, the other no one can.
Approaching your IT issues this way can actually cost you more money than if you had just called a reputable professional in the first place.
Think about this, if the person down the hall “ who’s really good with computers” has a full-time role as your accountant, how much is he being paid an hour? Or if the guy you’re bothering about your printer is your top sales producer, how much revenue are you costing yourself or your company by diverting his attention away from the job he is actually hired to do?
You pay to have your taxes done by a professional, you pay to have your legal issues represented by a lawyer, you pay to have your lawn maintained, I’m pretty certain you even pay to have your hair cut. I’d be willing to bet that you don’t take out a pair of scissors and start whacking at your hair. I’d also be willing to bet that if someone at the water cooler in the office told you “they are really good at cutting hair” you’d still never turn them loose on your head, right?
So it doesn’t make sense to take this same approach with your network infrastructure either. Sometimes the self-proclaimed “IT guru” in the office may be very knowledgeable, but it just makes more sense to hire someone who actually does this for a living, rather than someone who fiddles with it on a part-time basis.
Outsourcing your IT can bring big benefits you’d otherwise have no access to. Here’s a short list of bonuses:
- Experience – a true managed IT service partner has a multitude of clients, and their professions vary. Therefore he or she gets real-world, hands-on experience in networks of all shapes and sizes. There’s a good chance they’ve not only seen your software or hardware, they’ve had to install it and repair it.
- Top Buying Power – In the IT world we have what’s called “The Channel”, there’s even several magazines dedicated just to it. It’s our community of vendors and partners that we build relationships with in order to educate ourselves about and sell products that are in demand by our clients and consumers. In forging those relationships, vendors see our direct connection with end users and they realize what a value it can be for them. They in turn provide us with product training, discounts and incentives that we can pass on to our clients. Tools not made available otherwise to you as a regular consumer.
- On top of trends and topics – In an industry where what you knew 3 years ago is considered “old school” it’s extremely important that whomever is supporting your network is continually educated and trained on products, services and security issues that are mandatory for keeping you safe.
- Cost’s less than someone of same caliber full time – Have you checked the salary of a good Systems Administrator or Database Administrator lately? Brace yourself for the 6-digit commanding salary, plus benefits. Can your small business afford that… for many, the answer is likely no. Most can’t, and that’s the single biggest reason as a small business you would benefit from outsourcing your IT.
For a few hundred dollars a month, you’ll have access to the knowledge and know-how of people who can not only fix your printer, but in case of a disaster, they can fire up the image of your virtual server which runs your mission critical SQL database without you even understanding what we’re talking about!
If you’re still suffering in the break-fix model, give us a shout today 512-869-1155.
Let us show you how Computek Managed IT services can transform your broken network from something you detest into something you don’t even think about!
